The time I need to prepare an order for shipping varies. For details, see individual items.
I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
Request a cancellation within: 0 hours of purchase
But please contact me if you have any problems with your order.
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Please contact me if you have any problems with your order.
If you order today, your item will ship within 1-3 business days. Need it fast? Send us a message and we will do our best to accommodate.
The only exception to this is ring sizing or custom requests, which need additional time for processing. See specific listings for more details.
Yes! We typically offer payment plans up to 60 days. Message me for details!
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Ring sizing typically adds an additional 1-2 weeks to processing.
Most of the time, your ring will ship within 1 week of order date, depending on availability.
We want you to love what you buy from our shop!
We gladly accept returns and exchanges within 30 days of purchase.
Contact us within: 14 days of delivery
Ship items back within: 30 days of delivery
The following items can't be returned or exchanged:
-Special Order Items (items we don't usually keep in stock, but we ordered just for you!)
-Custom Designs (created from scratch, just for you!)
Items may be returned within 30 days of order date, in original condition. Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Ruby and Juniper is not liable for items lost in mail during return shipping.
Rings that have been sized by Ruby and Juniper may be returned within 30 days. We do not accept returns on items that have been modified or sized by any third party company.
Domestic orders are sent carefully packaged inside a cotton filled jewelry box along with our signature flower kit!
International orders are sent carefully wrapped inside a cotton filled jewelry box with simple packaging for quick and easy customs clearance.
As-Is and Final Sale orders are sent carefully wrapped inside a cotton filled jewelry box with simple packaging.
Gift Wrap orders are sent carefully packaged inside a cotton filled jewelry box, wrapped in gold confetti tissue paper, and sent with our signature flower kit and a personalized gift note (see gift wrap option at checkout for photos and more details).